Internal turnover intention in Indonesian government organization

Abstract

Turnover can be at the organizational or unit level, both of which can have negative impacts. The presence of internal turnover indicates employee dissatisfaction. This study aims to analyze the factors influencing internal turnover intention (ITI) with the mediating role of job satisfaction. The population studied were Civil Servants (CS) who held staff positions/equivalent to echelon III/equivalent. The sampling method used was simple random sampling which obtained 221 samples. The results showed that job satisfaction is significantly influenced by organizational commitment, salary, working conditions, and supervisor support. Recognition, promotion, and job involvement do not significantly affect job satisfaction. The mediating role of job satisfaction is evident only in the effects of salary, working conditions, supervisor support, and organizational commitment on ITI, while it is not proven in the effects of recognition, promotion, and job involvement on ITI. Furthermore, this study finds that job satisfaction has a negative and significant impact on ITI.

Keywords

• Government organization
• Internal turnover intention
• Civil servants