SHS Web of Conferences (Jan 2023)

Chatbot in E-learning

  • Hussain Saqib,
  • Al-Hashmi Safa Hamood,
  • Malik Mazhar Hussain,
  • Ali Kazmi Syed Imran

DOI
https://doi.org/10.1051/shsconf/202315601002
Journal volume & issue
Vol. 156
p. 01002

Abstract

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In many modern apps, especially those that provide the user intelligence help, the usage of chatbots is quite common. In reality, these systems frequently have chatbots that can read user inquiries and give the appropriate replies quickly and accurately in order to speed up the support. This article describes the creation of a Chatbot prototype for the educational sector. A system for offering assistance to university students in certain courses has been established. The first goal was on the creation of the particular architecture, model to handle communication, and supply the learner with the correct answers. A system that can recognize questions and provide answers to students by utilizing natural language processing methods has been developed to achieve this goal. After the developed model was put into use, an experimental campaign was run to show how effective and enforceable it was.

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