A review of employee engagement: Empirical studies

Abstract

Although many companies are modernizing by maximizing the use of technology, employee management remains an important topic, where employees are the creators of policies, procedures and business strategies. Having employees with high engagement is not easy for a company. So it is always interest to discuss the factors that influence employee engagement. This study aims to analyze the role of employee engagement as a discussion of human resource management, from Khan which focuses on the condition of human psychology, and how this view was developed in the following years by other researchers. This study uses literature study techniques using qualitative methods to describe the results in a narrative and aims to assist further research. The results showed that there was an increase in the engagement topic study. This proves that the management of human resources in an organization must be carried out with high flexibility, with regard to individual rights, by involving employees in organizational processes. Organizations will get high engagement from their employees if communication and relationships between employers and employees are done well, so that a positive perception is created. Engaged employees are an asset for the organization to achieve competitive advantage.