Use and Assessment of E-Voting Systems: Findings from an Online-Survey among Swiss Nationals Living Abroad

Abstract

Digitalization has led to an increase in electronic government services and democratic developments. One crucial aspect in the context of e-government for democracies consists of e-voting systems, which enable citizens to vote electronically. The Swiss government recently decided on the nationwide introduction of e-voting systems. One target group, which could particularly benefit from the introduction of e-voting systems, are Swiss nationals living abroad. However, the introduction of e-voting systems entails costs, thus an estimation of the willingness of Swiss nationals abroad to make use of the possibility of voting electronically is central to the introduction of e-voting systems. In November 2017, 596 Swiss citizens living abroad completed a questionnaire addressing their experience with and assessment of e-voting systems. Results yield a very high willingness to use e-voting among the respondents. Swiss nationals living abroad seem to perceive e-voting as being very useful and efficient. In addition, the findings show that concerns about data security seem to be of high importance for potential users of e-voting systems.

Keywords

• Digitalization
• E-Voting
• Technology Acceptance Model