Investigating the effect of knowledge management on human resources productivity

Abstract

The objective of the present study is to investigate the effect of knowledge management on the productivity of the staff working at Islamic Azad University, Bonab Branch. The study uses knowledge management based on Nonaka and Takeuchi's theory in four cases of socialization, externalization, combination and internalization of social knowledge. The population of the present study includes all 89 staff working at Islamic Azad University. Regarding the small number of the population, the whole population was selected as the sample, i.e. the census method was used. After collecting questionnaires, the obtained information were summarize and categorized using descriptive statistics and to test research hypotheses, bivariate regression was used. The present study employs a survey research for collecting data and it is an applied research in terms of objective. The results indicate that knowledge management and its dimensions are effective on the productivity of the staff working at Islamic Azad University.

Keywords

• Knowledge and social management
• Externalization
• Combination
• Internalization of organizational knowledge in organizations
• Productivity