Oddziaływanie portali intranetowych na zarządzanie wiedzą w nowoczesnych organizacjach

Abstract

This article presents the results of a survey performed among experts in internal communications and intranet on the perceived impact of intranet portals on knowledge management in their organizations. According to responding experts, the strongest impact of intranet portals is observed on knowledge transfer and knowledge usage, and weaker – but noticeable – on knowledge evaluation and development, innovation in organization and motivation to share knowledge. Paradoxically enough, experts say the impact of intranet portals is marginal in increasing employees’ competence and knowledge identification.

Keywords

• intranet
• intranet portal
• knowledge management
• intellectual capital