PANORAMA DA SATISFAÇÃO DOS ACADÊMICOS DA FACULDADE DE ESTUDOS SOCIAIS DA UNIVERSIDADE FEDERAL DO AMAZONAS

Abstract

The aim of this present study was to evaluate the satisfaction rate of the students from the Social Studies Facul ty (FES) from the Federal University of Amazonas (UFAM) when it comes to the physical - pedagogical conditions offered in their courses. The research was made based on a sample of 310 students, being 48% from Business, 26% from Accounting Sciences and 26% from Economics Sciences. To assess the information a survey with 27 questions was carried out and from which it was possible to notice that the atributes concerning curricular contents, pedagogical instruments, assessment learning mechanisms, professors/st udents dynamic, doubt solving matters by professors and professor’s ethics were evaluated with high rates of approval, being then pointed out as the fundamental aspects to which these ones are satisfied with the institution researched. However, students de monstrated desapproval in relation to university’s physical structure, especially about toilets, library and classrooms.

Keywords

• satisfaction surveys
• physical and pedagogical structure
• quality of education