Study of user experience of Users in interaction with Iran Scientific Database (Ganj) based on Honeycomb model

Abstract

The purpose of this research is to investigate the interaction of users (graduate students of Kharazmi University) with Ganj database in order to evaluate the performance of this database according to the honeycomb user experience model. It is expected that the results of this study can help to solve the existing interactive difficulties while identifying the status of effective elements in the user experience in interacting with this database. This research is practical and was done by survey method. The research tool was a questionnaire that was designed using 7 components of the honeycomb: the usefulness, accessibility, usability, searchability, validity, desirability and value of the Iranian scientific database (Ganj). Analysis of research data were performed using descriptive and inferential statistics and SPSS software. Also we used Amos software to confirm the research model using path analysis method. Findings showed that there was a great positive effect between accessibility and usability, usefulness and availability, desirability and credibility of the Ganj database; that is, with increasing the amount of accessibility variable, the amount of usability variable and with increasing the amount of utility variable, the amount of accessibility variable and vice versa increases. As a result, if the Ganj database is not accessible, the usability and usefulness of this database, which aims to publish information for researchers, as well as the usefulness of the services provided to researchers by this database will be reduced. As the desirability variable increases, the validity variable increases and vice versa. As a result, if students are dissatisfied with the features of desirability (appearance design, design capabilities of search components ...), their trust in the database will be lost and the credibility of the Ganj database in providing better services will be reduced. From the findings of this study, it can be concluded that the variable "value" as a strong and powerful variable has a direct and indirect positive effect on other research variables. This finding shows that if a database like Ganj does not create value for users, other components related to the user experience will not be in a good condition, and vice versa. Among these, the accessibility variable is also of special importance, which affects other variables in the Ganj database. As a result of not having access to the Ganj database, the usability of this database is reduced. If the capabilities of using the Ganj database are compromised, the credibility and usefulness of the Ganj will be reduced, and therefore users will lose their trust in this database, and the work with Ganj will not be satisfactory and useful for its users.

Keywords

• user experience
• iranian scientific information database (ganj)
• honeycomb model
• human computer interaction (hci)