BMC Health Services Research (May 2022)

Pictograms for safer medication handling by health care workers: a validation study in nursing students in Poland

  • Piotr Merks,
  • Regis Vaillancourt,
  • Damien Roux,
  • Rafał Gierczyński,
  • Grzegorz Juszczyk,
  • Katarzyna Plagens-Rotman,
  • Urszula Religioni,
  • Jameason Cameron,
  • Mike Zender

DOI
https://doi.org/10.1186/s12913-022-08029-8
Journal volume & issue
Vol. 22, no. 1
pp. 1 – 8

Abstract

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Abstract Background and objective Medication use often causes errors that are dangerous to the health of patients. Previous studies indicate that the use of pharmaceutical pictograms can effectively reduce medication errors. The purpose of this study was to determine the comprehensibility, representativeness, and recall rate of nine medication safety pictograms in a sample of nursing students in Poland in order to validate these images. Methods A pictogram validation study was conducted in two phases among nursing students at the Hipolit Cegielski State University of Applied Sciences, Gniezno, Poland. All experimental protocols were approved by the Children's Hospital of Eastern Ontario Research Ethics Board (REB Protocol No: 19/122X). All methods were carried out in accordance with relevant guidelines and regulations. In phase 1, the participants' first exposure to the pictograms, the students were asked to guess the meaning of the pictograms without any additional information in order to assess the pictograms' comprehensibility. To be considered valid, according to ISO standards, the pictograms had to be correctly understood by at least 66.7% of participants. After testing all pictograms, students were given explanations and meanings of the pictograms and asked to rate the representativeness of pictograms. To do so, participants were asked to select a number on a seven-point Likert-style scale to indicate the perceived strength of the relationship between the pictogram and its intended meaning for each pictogram. To be considered valid, a pictogram had to be rated at least five on this scale by at least 66.7% of participants. Phase 2 took place four weeks later, during which recall of the intended meaning and representativeness were assessed following the same procedure. Results A total of 66 third-year nursing students participated in both phases. In phase 1, of the nine pictograms, six met ISO requirements for comprehensibility and seven met ISO requirements for representativeness. In phase 2, all nine pictograms were correctly understood and rated at least 5 by at least 66.7% of participants. Therefore, all nine pictograms are considered valid. Conclusions The nine medication safety pictograms can be deployed, but must be combined with training and a written hazard statement to improve comprehension.

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