MATEC Web of Conferences (Jan 2018)

Modelling Students’ Experience Towards the Development of Alumni Involvement and Alumni Loyalty

  • N. Saraih U.,
  • Abdul Rahman Nor Irwani,
  • Noordin Norshahrizan,
  • Ramlan Sayang Nurshahrizleen,
  • Ahmad Razli,
  • Sakdan Mohd Fo’ad,
  • Harith Amlus M.

DOI
https://doi.org/10.1051/matecconf/201815005050
Journal volume & issue
Vol. 150
p. 05050

Abstract

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The purpose of this study is to investigate the influence of students’ experience towards the development of alumni involvement and alumni loyalty in Malaysia. This study utilized the survey (questionnaire) method. Data are gathered from 347 respondents in one of the Public Higher Educational Institution (PHEI) in Malaysia. Results presented that students in this institution have low levels of alumni involvement (mean=1.23) and alumni loyalty (mean=1.76). Results also presented that in this institution, students’ experience is significantly related to alumni involvement (β=.42, p<.01) and alumni loyalty (β=.57, p<.01). This study contributed some new knowledge which can be channelled to all PHEIs in Malaysia to improve the level of alumni involvement and alumni loyalty. Good experience of students can be cultivated by improving several aspects on managerial side. Some recommendations to increase the level of students’ experience are discussed.