The Association Between Adaptive Reserve, Burnout, and Stress Among Rehabilitation Counselors During the COVID-19 Pandemic

Abstract

The final section of the special issue presents a pair of articles which look at human services responders and professional pressures. In the first of these, our study focused on understanding rehabilitation counselors’ perceptions of the likelihood that their workplace can adapt to new challenges and make sustainable changes and how this perception is reflected in their level of emotional exhaustion, feelings of depersonalization, and the likelihood of achieving personal accomplishments. A total of 72 rehabilitation counselors completed a survey consisting of five measures, including a demographic questionnaire. The study’s results suggest that the more confident rehabilitation counselors are that their workplace can adapt to new challenges, the less burnout and stress they will experience, and the lower their job turnover intentions. Our study also examined whether rehabilitation counselors’ turnover intentions are related to the COVID-19 pandemic. The findings can help administrators provide appropriate training to improve teamwork, decrease counselors’ burnout and stress levels, and ultimately enhance quality service delivery.