Mini-Review: The Influence of User Behavior on the Success of Information System Implementation: Towards the Development of Behavior-Based Information System Requirements

Abstract

The characteristics and behaviour of information system users have a big influence on the successful implementation of information systems. There have been many studies that reveal the effects of user behaviour related to technology and information systems. The majority of research conducted deals with the impact of culture on user behaviour after the implementation of information systems. Very few journals discuss how the characteristics and factors of user behaviour are used as inputs that affect the information system development process. This research was conducted to conduct a literature review regarding the dominant factors in user behaviour and to see their impact on the development of information systems. The results of the study are in the form of synthesis to see the opportunity to include these user behaviour factors into components of the information system requirements.