The challenge of ensuring elderly people can access their health insurance entitlements: a mixed methods study on the Republic of Srpska’s Protector of Patients’ Health Insurance Entitlements

• Kerry Scott,
• Luka Vončina,
• Stela Stojisavljević,
• Bosiljka Đikanović,
• Zubin Shroff,
• Dijana Manigoda,
• Savka Štrbac,
• Borut Bosančić,
• Inke Mathauer

Affiliations

Kerry Scott

Independent Research Consultant, Baltimore, Maryland, USA

Luka Vončina

Independent Researcher, Zagreb, Croatia

Stela Stojisavljević

Public Health Institute of the Republic of Srpska, Banja Luka, Bosnia and Herzegovina

Bosiljka Đikanović

Institute of Social Medicine, University of Belgrade Faculty of Medicine, Beograd, Serbia

Zubin Shroff

WHO Alliance for Health Policy and Systems Research, Geneva, Switzerland

Dijana Manigoda

Public Health Institute of the Republic of Srpska, Banja Luka, Bosnia and Herzegovina

Savka Štrbac

Public Health Institute of the Republic of Srpska, Banja Luka, Bosnia and Herzegovina

Borut Bosančić

Faculty of Agriculture, University of Banja Luka, Banja Luka, Bosnia and Herzegovina

Inke Mathauer

HGF, WHO, Geneva, Switzerland