Knowledge Management Application in Measurement of Organizational Maturity

Abstract

Organizational maturity is the ability of retain or development of performance during the long-term and it is the result of the continued satisfaction of organization’s stakeholders during the time. Organizational maturity will occur through identification of environmental changes and upgrading of organization’s strategic plans and visions. Organizations shall be able to predict the environment and adapt their planning to it. Therefore, for achieving maturity, organizations shall monitor its environmental factors changes continuously. On the other hand, today knowledge is the only confidential source for creating the sustainable competitive advantage in organizations. In addition, knowledge is a tool for capture and retain of sustainable competitive advantage for organizations and they find the importance of knowledge as a strategic source, more and more. In this research, organization’s maturity and knowledge management models have been introduced and a model for measurement of maturity level of organizations has been presented. This research approach was to use knowledge management activities for managing of environmental changes knowledge to creating of organizational maturity .To proving of the presented model, maturity level of 112 automotive part producers has evaluated. Finally, the results showed that the researchers' hypotheses were true and knowledge management activities and organization’s maturity were correlated. For hypotheses test and measuring the questionnaires validity Pearson correlation coefficient has used.

Keywords

• organizational maturity
• maturity management
• knowledge management
• strategic management
• environmental analysis