THE EFFECT OF KNOWLEDGE MANAGEMENT AND HUMAN RESOURCE DEVELOPMENT ON EMPLOYEE PERFORMANCE AT PT. SKY PACIFIC INDONESIA

Abstract

The most important asset in a business company to be able to compete in the long term is its human resources. Knowledge possessed by each individual in a company is a key factor so that the company can be superior to its competitors. Knowledge possessed by each employee can improve the performance and image of a company in the eyes of consumers. The object of this research is PT. Sky Pacific Indonesia. PT. Sky Pacific Indonesia is a business company that provides environmental testing laboratory services, established in Bogor Indonesia in 2009. The business sector of the company is highly dependent and relies on the competence and knowledge of its human resources. The purpose of this study was to determine how much knowledge management and human resource development affect the performance of PT. Sky Pacific Indonesia. 62 respondents were used as the samples of this study, the research data was primary data taken from questionnaires and company data. The data obtained from the questionnaires were then processed using a quantitative method with path analysis technique. Research shows a positive and significant influence between variables.The results showed that knowledge management affected 20.20% of employee performance, then the human resource development affected 36.38% of employee performance, and the effect of knowledge management and human resource development on performance was 41.42%, this could be interpreted that knowledge management and the human resource development affects the level of company performance.

Keywords

• Knowledge
• management
• human resources
• development
• employee
• performance