Enterprises’ communication system diagnostics

Abstract

The article is devoted to the issues assessing the development of information and communication technologies. There have been analyzed the level of innovative technologies application in enterprises, as well as their impact on improving the efficiency of organizations’ productivity and management. The analysis allowed us to estimate the level of use of innovative technologies in enterprises in developed, developing and transition economies. The use of information and communication technologies is at a low level. This is evidenced by the interest obtained in the paper and numerical characteristics on such indicators as the average level of use of fixed telephone lines, the average number of Internet users, and the use of broadband Internet lines and mobile phones. The article shows the effect of the level of use of information and communication technologies to improve the efficiency of production and management of enterprises. There was a relationship between the number of companies using different types of information and communication technologies on their size. The analysis of indicators for micro and small enterprises. The dependence between the amount of use in its activities by domestic enterprises Web site and e-mail on their size. A parallel with similar enterprises in developing countries , using in the various activities of information and communication technology and having an overall yield 5.1% higher as opposed to those who do not use them.