ETHICS MANAGEMENT AND PATIENT CARE. A NECESSARY CONNECTION TOWARDS BUILDING AND MAINTAINING A RELATIONSHIP OF TRUST

Abstract

Management of the health care institutions requires a responsible management of the scarce resources and in the same time satisfying the expectations of stakeholders regarding the provision of high quality services. The most important category of stakeholders is the patient. Patient care implies promoting strong ethical values, in other words, an ethics management. Our article is a theoretical and practical insight into this topic.