Revenue Management Practices in Peer-to-Peer Accommodation: The Case of Airbnb

Abstract

Purpose: Revenue management (RM) practices are well established in the hotel industry. Peer-to-peer (P2P) accommodation is a distinctive alternative to hotels, which in its original intention, is managed by non-professionals. The main research question of this study was how the professionalism of P2P accommodation providers relate to their use of RM practices.

Keywords

• revenue management
• peer-to-peer accommodation
• airbnb
• dynamic pricing
• m10
• m39
• l11
• l25
• d22