Provisions of Disabled Facilities at The Malaysian Public Transport Stations

Abstract

Public transport stations need to provide access and facilities for people with disabilities (PWD) in fulfilling the requirements of the Malaysian Standard Code of Practice on Access of Disabled Persons (MS). However, most public transport stations in Malaysia are reported as still lacking in terms of providing good designs and facilities for the PWDs. This inaccessible environment affects the PWDs to negatively participate in the social and economic mainstream. The research aims at identifying the compliance of disabled facilities provided at the electronic train service (ETS) railway station in Perak. Two research objectives were established (1) to identify the range of disabled facilities provided at the ETS railway station in Perak and (2) to determine the compliance of the disabled facilities as outlined in the MS. Eight ETS railway stations in Perak were chosen for the case study. Purely qualitative methods were adopted. An observation checklist was developed by conducting document analysis on three main documents. The findings suggest that there are 14 disabled facilities to be provided at the ETS railway stations. Majority of these facilities are available and comply with the MS. Conversely, some improvement can be made to further promote sustainability atmosphere of the ETS railway stations.