ANALISIS STRATEGI CYBER PUBLIC RELATIONS PT PERTAMINA (PERSERO) UNTUK SOSIALISASI PENYESUAIAN HARGA LPG 12 KG Studi Kasus pada Kompetisi Blog Kompasiana oleh Pertamina

Abstract

A large amount of Indonesian citizens are now using internet to communicate and spread information. Therefore, companies nowadays starting to take steps to persuade and control public opinion through the internet. One of those is PT Pertamina (Persero). The price adjustment policy of LPG 12 kg which was initiated in January 2014 causes public upheaval. Hence, Pertamina took the initiative to plan and execute a socialization strategy of LPG 12 kg through wide variety of media, one of them is social media. The main tactic from social media strategy is Kompasiana Blog Competition by Pertamina. This is a qualitative research using case study method that aims to discover the reason behind Pertamina’s decision to choose cyber public relations as one of the information dissemination strategies, the planning and implementation process of cyber public relations strategy especially Kompasiana Blog Competition, and to see how public respond to the adjustment price policy after the implementation of Kompasiana Blog Competition. The data collection technique conducted through in-depth interview, online observation, and document tracking. The result of this research shows that the socialization of LPG 12 kg through cyber public relations strategy is proven to be strategic and triggered positive responds from the public that could be seen through the lessening of upheaval intensity.

Keywords

• cyber public relations
• strategic communication planning
• blog
• social media
• lpg 12 kg