Revista Psicologia (Jan 2020)
Workloads and the Health of Air Traffic Controllers
Abstract
Air Traffic Control is a service provided by ground professionals to guide and monitor aircraft in the air and on the ground to ensure a safe and orderly flow of traffic. The objectives were to learn about the socio-demographic aspects of air traffic professionals at the Marechal Hugo da Cunha Machado Airport, in São Luís - MA, and to identify the possible workloads to which they are submitted. The study included 11 controllers, with a mean age of 38 years and 19.64 years of service in the profession. The workload that presented the highest prevalence was the psychological, and the lowest was the physical one. It was concluded that the activity of the respondents requires intense psychological efforts regarding attentional functions and decision making, especially in view of the rapid need for immediate actions in international languages, working under strict operational procedures
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