Relationship between job design, performance and job satisfaction among Bank employees

Abstract

Introduction: Job design approach is one of the significant concepts in ergonomics Experts believe that integration of macro ergonomics and job design can lead to improved productivity in the organizations. Therefore, this study examined the relationships between job design, performance and job satisfaction. .Methods and Materials: This cross - sectional study was done in 11 branches of one of the bank in Hamadan. Job Design Questionnaire, Job Satisfaction Questionnaires and Bank Performance Indicator were used in order to collect data. spearman correlation coefficient was used for determining the correlation between each two variables. .Results: This study showed that the motivational approach was the minimum approach (3.8%), and the mechanical approach, was the dominant approach (74.7%) in the study branches and the majority of branches had an average level of job satisfaction. Moreover, there was a significant positive correlation between job design (motivational and cognitive approaches) and job satisfaction. In addition, the results showed that between job design (Motivational approach) and satisfaction were significantly correlated with performance, (p = 0.05). .Conclusion: Regarding the role of job design in job satisfaction and employees, performance, it can be stated that job redesign towards a motivational approach and considering the principles of ergonomics in the workplace, can play an important role in efficiency and productivity of an organization.

Keywords

• Job design
• performance
• job satisfaction
• bank employees
• ergonomics