Critical Incidents in Ways of Experiencing Ethical Engineering Practice

Abstract

Background: Ethics is a required outcome for engineering education programs, but few studies focus on how workforce experiences lead to changes in how engineers experience ethics in practice. By identifying what incidents influence the ways that engineers come to experience ethical engineering practice, we can more effectively design post-secondary pedagogy based on these experiences. Purpose: We address the research question, “What types of critical incidents influence engineers’ ways of experiencing ethical engineering practice?” By identifying and categorizing critical incidents, we aim to provide the engineering education community with strategies and stories that they can embed in post-secondary engineering ethics curriculums. Design/Method: We employed a semi-structured interview protocol to solicit experiences with ethical engineering practice among 43 engineers from a variety of engineering disciplines and who were all currently working in the health products industry. While the interviews focused on ways of experiencing ethical engineering practice, many participants discussed critical change-inducing incidents therein. Thus, we used critical incident technique to identify and synthesize influential workforce experiences in their ethical practice. Results We identified 106 critical incidents, or workforce experiences that led to a change in how engineers viewed or practiced ethical engineering. We grouped incidents into 17 critical incident types, which represent patterns of events or behaviors that led to a change or reinforcement in ethical practice. We grouped incident types into five categories: (1) Cultural Immersions, (2) Interpersonal Encounters; (3) Ethical Actions, (4) Ethical Failures, and (5) Mentorship Events. Conclusion: This study can inform educational change efforts by ensuring that such efforts are grounded in and based on the lived experiences of practicing engineers. We found that Cultural Immersions was the most prominent type of critical incident among participants, and thus we emphasize the import of supporting student awareness of organizational culture, including how it informs one’s ethical views and practices. Based on the range of incident types, we also emphasize how instructors might consider and build the multitude of incident types and categories to implement pedagogy aligned with workforce experiences.

Keywords

• engineering ethics
• engineering practice
• critical incident technique