Maketingu Janaru (Sep 2023)

A New Relationship between People and Cars Created by KINTO, TOYOTA:

  • Kei Kuriki,
  • Ichiro Sasaki,
  • Mari Yoshida

DOI
https://doi.org/10.7222/marketing.2023.055
Journal volume & issue
Vol. 43, no. 2
pp. 111 – 119

Abstract

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KINTO Corporation, established in 2019, offers Toyota and Lexus vehicles through a subscription service. The cumulative number of applicants reached 55,000 by December 2022, with young people in their 20 s and 30 s accounting for about 40% of all the applicants. Despite reports of young people in the domestic automobile market turning away from cars, KINTO has successfully created a new relationship between people and cars. In this paper, we review the background of KINTO’s establishment by Toyota Motor Corporation and the characteristics of its services. We also discuss how KINTO provides benefits for the needs of young people in their automobile usage and creates new value through collaborations with existing dealers, auto insurance providers, and Toyota Motor Corporation.

Keywords