Cogitare Enfermagem (Jul 2019)

SOCIAL SUPPORT FOR HEALTH SERVICE USERS AT A SECONDARY-CARE INSTITUTION

  • Maria Cristina Ochoa Estrada,
  • Jaqueline Karina Yonemoto Contreras,
  • Isaias Ivan Briceño Rodríguez,
  • David Jahel García Avendaño,
  • Monica Gallegos Alvarado,
  • Eloisa Esquivel Rodriguez

DOI
https://doi.org/10.5380/ce.v24i0.59948
Journal volume & issue
Vol. 24
p. e59948

Abstract

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Objective: To describe the level of social support perceived by users of a second-level health service. Method: This was a descriptive study with 287 users of health services in the state of Durango, Mexico, using the Social Support Scale in Health to collect data and SPSS software to analyze the results. Results: The outpatients perceived more social support from nursing staff than from physicians and social workers, with a mean of 10.70, 10.19, 9.58, respectively; with a p<0.05 significant difference.Conclusion: Nursing professionals provide health service users with the greatest social support, answering their questions and allowing them to express their feelings.

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