Big Data & Society (Mar 2024)
Rethinking the filter bubble? Developing a research agenda for the protective filter bubble
Abstract
Filter bubbles and echo chambers have received global attention from scholars, media organizations, and the general public. Filter bubbles have primarily been regarded as intrinsically negative, and many studies have sought to minimize their influence. The detrimental influence of filter bubbles is well-studied. Filter bubbles may, for example, create information silos, amplify misinformation, and promote hatred and extremism. However, comparatively few studies have considered the other side of the filter bubble; its protective benefits, particularly to marginalized communities and those living in countries with low levels of press freedom. Through a review of the literature on digital safe spaces and protective filter bubbles, this commentary suggests that there may be a need to rethink the filter bubble, and it proposes several areas for future research.