Dental Practice Management

Abstract

the population. Private dental practices in Romania require personnel specialized in dental management. Success in dentistry depends, on the one hand, on the management of clinical aspects, and equallyon the efficient management of the dental practice. Patient satisfaction is influenced by factors related to the communication between the physicianand the patient, technical competence and by the environment provided by dental practice. The realization of the paper followed a review of specialty literature, through which the mainaspects of dental office management have been analyzed, rendering the management solutionsavailable to all of those interested from an economic, deontological point of view, as well asmethods of managing human resources in order to obtain the best feedback possible from patients.

Keywords

• management
• marketing
• feedback