The Impact of Conflict in Organizational Communication in School Units

Abstract

The act of communication within the school organization can be interpreted through the following aspects: operational communication, institutional communication. Communication prints a powerful effect in unfolding relationships between teachers, non-teaching staff and manager. Information arrived in time and undeformed contributes to the achievement of an optimal working environment, which stimulates participation members of the school unit to reach the set aims. Also, are inevitable generated conflicts, in turn, by disturbing communication factors. The totally inappropriate reactions generate criticism addressed by both the transmitter and receiver. The intrapersonal conflict also occurs determined by feelings, of beliefs, by external influences but also the external influences but also the interpersonal conflict which it is developed between members of the organization, which have totally different concepts on the situation they were in. The stamp of this conflicting state counts on the efficiency of members’ activity, on their feelings and emotions bringing change in behaviour, and on how to resolve new issues. Organization reality can no longer be perceived, bring deformed by hostility, by spreading of roumors and incomplete information.

Keywords

• communication
• school units
• conflict
• disturbing communication factors
• information