Academic Library Video Services: Charting a Post-COVID Course

Abstract

The vast majority of academic libraries offer streaming video services to support teaching and research, and demand for this already popular format from faculty and students increased when libraries closed their physical locations during the COVID-19 pandemic. Despite its popularity, many users are unfamiliar with copyright and terms of use for video content. Use of streaming video is further complicated by its availability on a variety of platforms using different licensing models. This case study shows how the Penn State University Libraries (PSUL) helped librarians, faculty, and students navigate access to video content for remote instruction during the pandemic. The examples of training library staff, educating faculty and students, and streamlining internal processes can be adapted by all academic libraries to provide greater access to video content. Demand for streaming video will continue even when libraries return to full in-person operations, so these approaches will continue to be relevant.