Revista Eletrônica de Enfermagem (Dec 2014)

Quality indicators used in the nursing services of teaching hospitals

  • Mariana Angela Rossaneis,
  • Carmen Silvia Gabriel,
  • Maria do Carmo Lourenço Haddad,
  • Marcia Regina Antonietto da Costa Melo,
  • Andrea Bernardes

DOI
https://doi.org/10.5216/ree.v16i4.22956
Journal volume & issue
Vol. 16, no. 4
pp. 769 – 76

Abstract

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Descriptive study of quantitative approach aimed at identifying the use of nursing care quality indicators in teaching hospitals. The population consisted of nine nursing care managers from nine teaching hospitals. Data collection was done through an electronic questionnaire on the characterization of the nurses and the use of quality indicators in these study institutions. It was identified that most of the indicators adopted by the service are the institution's general indicators (hospital infection rates, occupancy, mortality, etc.). A standardization of the indicators adopted by hospitals was not observed and they also did not perform a comparison of its results with other institutions. The use of quality indicators is already a practice in health institutions, but it is still necessary to implement strategies for analyzing these indicators so that they can be compared and reflect the different contexts of health care. doi: 10.5216/ree.v16i4.22956.

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