Heliyon (Dec 2024)
Information systems project success surveys - Insights from the last 30 years
Abstract
Information Systems (IS) projects have a long history of negative reputation regarding their success. However, studies that report the success of IS projects are generally focused on software development (which is only one of the many types of IS projects). Furthermore, practically no research compares the success achieved in the different types of IS projects and projects from other areas. Aiming to contribute to filling this gap, this paper presents a critical review of surveys that report the success of IS projects and gives essential recommendations for further studies.