Hybrid Work Model: An Approach to Work–Life Flexibility in a Changing Environment

Abstract

Employees’ work environment has drastically shifted from offices to homes. Telework is often a desired employee benefit, but employers consider it a temporary setting. The lasting COVID-19 pandemic has changed the concept of telework. Home office has gained importance and will likely become an essential part of the working environment even after the pandemic. This paper aims to identify the preferences of employees from culturally diverse backgrounds in relation to the setting of their work location and time after the end of the pandemic. A web-based questionnaire survey as a quantitative research method was used. Data were collected from employees in Slovakia and Kuwait. The research findings indicate that employees value time flexibility, although localization flexibility is also growing in importance. The proposed hybrid work model seems to be the most suitable solution in line with the employees’ preferences. It is crucial to understand employees’ needs in terms of working time and place because only workplaces that are designed for employees and show organizational resiliency can survive and maintain competitiveness in the future.

Keywords

• flexibility
• telework
• work from home
• hybrid work model
• job satisfaction