Frontiers in Artificial Intelligence (Mar 2024)
tachAId—An interactive tool supporting the design of human-centered AI solutions
Abstract
In an era where Artificial Intelligence (AI) integration into business processes is crucial for maintaining competitiveness, there is a growing need for structured guidance on designing AI solutions that align with human needs. To this end, we present “technical assistance concerning human-centered AI development” (tachAId), an interactive advisory tool which comprehensively guides AI developers and decision makers in navigating the machine learning lifecycle with a focus on human-centered design. tachAId motivates and presents concrete technical advice to ensure human-centeredness across the phases of AI development. The tool's effectiveness is evaluated through a catalog of criteria for human-centered AI in the form of relevant challenges and goals, derived from existing methodologies and guidelines. Lastly, tachAId and one other comparable advisory tool were examined to determine their adherence to these criteria in order to provide an overview of the human-centered aspects covered by these tools and to allow interested parties to quickly assess whether the tools meet their needs.
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