The potential of psychological capital: a review of its impact on social psychology in enhancing supply chain management in endemic era

Abstract

This study delves into the potential role of psychological capital (PsyCap) on social psychology (SocPsych) within the realm of supply chain management (SCM). By exploring dimensions such as trust, power, perception, and social factors, it seeks to unearth their collective potential in optimizing SCM practices. The research employs a hybrid search strategy, seamlessly integrating backward snowballing and forward snowballing techniques, yielding a robust dataset of 344 sources. After rigorous analysis, 60 sources, comprising academic journals, review journals, and books from Web of Science and Scopus, were selected for review. The findings provide theoretical insights into the role of PsyCap in shaping SocPsych, a critical factor in enhancing SCM performance. Additionally, potential barriers within SCM practices are also explored. However, it is crucial to emphasize the necessity for further empirical investigations to validate these proposed relationships and mechanisms within the complex landscape of real-world supply chain contexts. Despite inherent limitations, this study provides valuable insights that can guide future research endeavors and practical applications in the dynamic field of SCM. The integration of psychological and social dimensions holds promises to redefine and elevate SCM strategies for the benefit of organizations worldwide, specifically in the endemic era.

Keywords

• Psychological capital
• Social psychology
• Supply chain management
• Operations management
• Endemic COVID-19
• Multidisciplinary Psychology