SMS feedback system as a quality assurance mechanism: experience from a household survey in rural India

• Nicki Tiffin,
• Rajani Ved,
• Amnesty Elizabeth LeFevre,
• Kerry Scott,
• Smisha Agarwal,
• Nicola Mulder,
• Neha Shah,
• Jean Juste Harrisson Bashingwa,
• Diwakar Mohan,
• Simone Honikman,
• Sara Chamberlain,
• Salil Arora,
• Jai Mendiratta,
• Sai Rahul,
• Osama Ummer,
• Jean JH Bashingwa,
• Aarushi Bhatanagar,
• Rakesh Chandra,
• Arpita Chakraborty,
• Neha Dumke,
• Priyanka Dutt,
• Anna Godfrey,
• Suresh Gopalakrishnan,
• Nayan Kumar,
• Amnesty LeFevre,
• Molly Miller,
• Radharani Mitra,
• Deshen Moodley,
• Angela Ng,
• Dilip Parida,
• Nehru Penugonda,
• Shiv Rajput,
• Aashaka Shinde,
• Aaditya Singh,
• Falyn Weiss,
• Sonia Whitehead,
• Agrima Sahore

Affiliations

Nicki Tiffin

1 Wellcome Centre for Infectious Disease Research in Africa, University of Cape Town, Cape Town, South Africa

Rajani Ved

National Health Systems Resource Centre, New Delhi, Delhi, India

Amnesty Elizabeth LeFevre

1 Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA

Kerry Scott

International Health, Johns Hopkins University Bloomberg School of Public Health, Baltimore, Maryland, USA

Smisha Agarwal

Department of International Health, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA

Nicola Mulder

Computational Biology Division, Department of Integrative Biomedical Sciences, Institute of Infectious Disease and Molecular Medicine (IDM), Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa

Neha Shah

1 Obstetrics and Gynaecology Department, Newham University Hospital NHS Trust, London, UK

Jean Juste Harrisson Bashingwa

Computational Biology Division, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa

Diwakar Mohan

International Health, Johns Hopkins University Bloomberg School of Public Health, Baltimore, Maryland, USA

Simone Honikman

Sara Chamberlain

BBC Media Action, Delhi, India

Salil Arora

BBC Media Action, Delhi, India

Jai Mendiratta

BBC Media Action, Delhi, India

Sai Rahul

Beehyv Software Solutions Pvt Ltd, Hyderabad, India

Osama Ummer

BBC Media Action, Delhi, India

Jean JH Bashingwa

Aarushi Bhatanagar

Rakesh Chandra

Arpita Chakraborty

Oxford Policy Management-Delhi, New Delhi, Delhi, India

Neha Dumke

Priyanka Dutt

Asia, BBC Media Action, New Delhi, India

Anna Godfrey

Asia, BBC Media Action, London, UK

Suresh Gopalakrishnan

Nayan Kumar

Statistics, Evidence, Accountability Programme, Oxford Policy Management, New Delhi, India

Amnesty LeFevre

Molly Miller

Radharani Mitra

Asia, BBC Media Action, New Delhi, India

Deshen Moodley

Angela Ng

Dilip Parida

Nehru Penugonda

BeeHyv Software Solutions, Raja Praasadamu, Hyderabad, Telangana, India

Shiv Rajput

Aashaka Shinde

Department of International Health, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA

Aaditya Singh

Falyn Weiss

Sonia Whitehead

Agrima Sahore

Oxford Policy Management-Delhi, New Delhi, Delhi, India