The Relationship between the Quality of Nursing Work Life and the Quality of Care for Patients in Inpatients Ward at Regional Hospitals in Jember Regency

Abstract

The quality of care can be influenced by the quality of nurses' work-life which describes the satisfaction of nurses at the workplace. Therefore, this study was aimed to analyze the relationship between the quality of nurses' work-life and the quality of care for patients in the inpatient ward at regional hospitals in Jember Regency. A cross-sectional approach used among 53 nurses as a total sampling and 53 clients in the inpatient ward were chosen by purposive sampling. Data collection was done by filling out questionnaires on the quality of nurses' work-life and the quality of care for clients. The findings showed that the quality of nurses' work-life was good (49%) and the quality of care was good (49%). The analysis result by using Chi-square showed that there was a relationship between the quality of nurses' work-life and quality of care (p value=0.009,a=0.05). Research has found that poor nursing care quality is caused by the low quality of work-life. Nurses who had a good quality of nursing work-life would give good quality of care and otherwise. Therefore, planning strategies to create comfort workplace with improving each dimension of the quality of nurses' work-life is important to improve the quality of care.

Keywords

• Quality of nurses’ worklife
• quality of care
• patient perception