The Role of Student Advisory Boards in Assessment

Abstract

Objective – The objective for this commentary article is to assess and communicate the development, logistics, and overall value of student advisory boards for the libraries at three large research institutions. Methods – The methods for developing and operating an advisory board vary between schools; however they share common approaches that could be viewed as "best practices" for sustainable and productive student advisory boards. Results – Our commentary aims to inspire libraries to invest in this value-added approach as part of a robust portfolio of assessment tools. The various practices outlined in the commentary could be helpful to librarians who seek to begin or further develop a student advisory board. Conclusion – The unique relationship fostered by the advisory board enables libraries to use direct student feedback to confirm what is learned from surveys, focus groups, and observations. A strategic relationship with a student board can enable librarians to refine methods of obtaining information, or it can cause us to view information we have collected in a different way.

Keywords

• advisory boards
• user experience
• assessment