The Effectiveness of the “Civility, Respect & Engagement in Workplace (CREW)” Intervention on Employees’ Relational Energy and well-Being Well-Being by Controllingfor the Extroversion Variable

Abstract

The purpose of this study was to determine the effectiveness of the “Civility, Respect & Engagement in Workplace (CREW)” intervention on employees’ relational energy and well-being by controlling for extroversion. The study was an applied and quasi-experimental study with a pretest/posttest and control group design. The statistical population consisted of all employees at the headquarters of Isfahan Gas Company in 2019, which amounted to 610 individuals (95 females and 515 males). The research sample consisted of 30 volunteers (23 males and 7 females) who participated in the study and were randomly assigned to the experimental and control groups. The instruments used in this research were the Relational Energy Questionnaire )REQ(, the Employee Well-Being Questionnaire (EWBQ), and NEO Personality Inventory) NEO-PI). The “civility, respect & engagement at Work” intervention was delivered in 8 sessions lasting 90 minutes for the experimental group, while the control group received no intervention. Data were analyzed using the MANCOVA method of SPSS version 23. The results indicate that the CREW intervention improved employees’ relationship energy and well-being in the posttest by controlling extroversion. Thus, managers can develop employees’ relationship energy and well-being and support them by implementing the CREW intervention.

Keywords

• relational energy
• employee well-being
• “civility
• respect & engagement at work”
• intervention
• extroversion