Barrier-Free Tourism in Hungary and Croatia

Abstract

This study introduces accessible tourism as a new and rapidly growing sector of tourism. This is an exploratory study that enriches the hospitality literature by identifying the circumstances and difficulties that people with disabilities confront during their travel experience. It determines objectives about the motivations for travelling of people with disabilities from Croatia and Hungary. Based on online secondary sources – studies and websites – the author highlights where they travel, their satisfaction with the present offer and the customisation of content, as well as the types of services that they use. This research contributes to the development of tourism and highlights the necessity of new tour packages for disabled tourists on the tourism market, at the domestic, but also at the level of the international tourist market.

Keywords

• accessible tourism
• accessibility
• barrier-free access
• disabled people
• croatia
• hungary