Social Sciences (Sep 2021)

Experiences and Lessons Learnt from the Evaluation of ICT Tools for and with Migrants

  • Helen C. Leligou,
  • Despina Anastasopoulos,
  • Nicholas Vretos,
  • Vassilis Solachidis,
  • Eszter Kantor,
  • Iva Plašilová,
  • Elodie Girardet,
  • Anita Montagna,
  • Fotini Vlahaki,
  • Maria Tountopoulou

DOI
https://doi.org/10.3390/socsci10090344
Journal volume & issue
Vol. 10, no. 9
p. 344

Abstract

Read online

As the number of migrants arriving in Europe increases, host societies face the challenge of supporting their smooth integration, respecting their needs and recognizing their competencies. A key element for their new life is their integration in the labour market. This paper presents a platform which offers a set of tools that has been developed to support migrants to find their way into the labour market in EU countries. This set includes tools for skill assessment, artificial intelligence tools providing recommendations for jobs that match their personal skills and needs, tools for suggesting training paths and options to empower their candidacy, and easy-to-use tools for creating their CV/portfolio. We focus on the evaluation of this platform in real life settings in two countries (Greece and Spain), which is part of our co-creation approach. The results are very promising and show the satisfaction of the migrants. Additionally, they provide valuable insights for both those that develop such tools and those that can use them in their work/activities with the migrants (such as the non-governmental organisations and host authorities).

Keywords