Risk Management and Healthcare Policy (Aug 2020)
Implementation and Promotion of Quality Control Circle: A Starter for Quality Improvement in Chinese Hospitals
Abstract
Dan Zhang, Meixia Liao, Tingfang Liu Institute for Hospital Management, Tsinghua Shenzhen International Graduate School, Tsinghua University, Shenzhen, People’s Republic of ChinaCorrespondence: Tingfang LiuInstitute for Hospital Management, Tsinghua Shenzhen International Graduate School, Tsinghua University, Nanshan District, Shenzhen 518055, People’s Republic of ChinaTel/Fax +86-755-26036425Email [email protected]: To analyse the quality control circle (QCC) implementation status, tool modification and promotion in hospitals in mainland China.Methods: Data were collected from the 2013– 2018 National Quality Control Circle Competition of Chinese Hospitals. A total of 1913 participating QCCs implemented by 34,023 hospital staff from 915 hospitals across 31 provinces and municipalities were included in this study to analyse the characteristics of QCC implementation status in mainland China, using descriptive analyses.Results: The majority of participating QCCs came from central and eastern hospitals. Most of the QCCs were carried out in tertiary hospitals and focused on themes of safety and patient care. The QCC has been modified in terms of its classification, implementation process, participation mechanism, and ways of dissemination. A series of promotion strategies have been made to promote the implementation of QCCs nationwide, including establishing a professional promotion organization, developing standardized training programmes, and organizing QCC academic events.Conclusion: After years of promotion, QCCs are widely used in hospitals and have been modified to fit the practice of healthcare institutions. The QCC promotion strategies in China can offer valuable insights for other countries that are also making efforts to continuously improve care quality in healthcare institutions.Keywords: quality control circle, promotion strategy, quality improvement
