Smart cities and sharing cities: How to foster collaborative local public services

Abstract

At a time when traditional public service is struggling for financial, social and even political reasons, public-service co-production by governments and citizens seems poised to emerge as an alternative model for public administration. The advent of new technologies and the population density inherent in cities seem likely to pave the way for new participatory public services. Elisabeth Lulin provides real-life examples of community-based websites and applications to shed light on the concept underlying “Public Service 2.0”.

Keywords

• public service 2.0
• sharing economy
• platform
• local communities