Croatian Operational Research Review (Jan 2025)

TOPSIS-based framework for evaluating employee cybersecurity risk

  • Katarina Kostelić

DOI
https://doi.org/10.17535/crorr.2025.0003
Journal volume & issue
Vol. 16, no. 1
pp. 31 – 44

Abstract

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This paper presents the development and initial validation of a TOPSIS-based framework for evaluating employee cybersecurity risk (TFEECR). The framework offers a structured and objective approach to assessing multiple dimensions of employee behavior and attitudes toward cybersecurity. It integrates the Technique for Order of Preference by Similarity to the Ideal Solution (TOPSIS) with Saaty’s criteria weighting, enabling a comprehensive evaluation across five criteria: knowledge, compliance, risky behaviors, attitudes, and training. The framework is validated using simulated data, and it showed robustness in differentiating between high- and low-risk employees. Such results are useful for organizations that want to implement targeted interventions. A sensitivity analysis highlights the framework's adaptability to various settings. This conceptual framework lays the groundwork for future empirical validation and practical application in enhancing organizational cybersecurity.

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