Views on transformationsin the cultural and informational public service

Abstract

The situation of documentary information services (SID) in Morocco raises the question of their ability to support the country in its major projects and its various reforms. It also questions their ability to support effective information governance in public and private organizations. But the absence of a national information policy weakens these informational and cultural structures and exposes them to a real crisis of identity and positioning. This article attempts to provide an answer to its central question: why are IDS struggling to safeguard their role in the democratization of knowledge? To answer it, it proposes to identify the different stations and to draw up a map of the different mutations that have directly and indirectly impregnated the SIDs and the job of the information professional. Given its particularities, the information and cultural public service is visibly the most affected by these changes. Our objective would be to highlight the imperfections that hinder the evolution and continuity of the latter and force it to rethink its mission of mediation, its practices, its resources, its collections, and its management models, by crossing several concepts and disciplines

Keywords

• Informational public service
• Documentary information services
• Information professional
• Governance
• Morocco