Application solution to the stage of aggregation method for assessing the quality of service provided

Abstract

Formed FAM4QS (Fuzzy Aggregation Method for Quality Service (software), FAM4QS), has been created with modification of LSP (Logical scoring of preferences) methods and SSSI (Six-Step Service Improvement method used LSP (Logical scoring of preferences) algorithms. This had imposed a need for the support of the appropriate software Given that FAM4QS is a new and unique approach to this issue, the proposed software provides unique computer support for this method. With the support of FAM4QS, it is possible for the decision-maker to better demonstrate its own subjective preferences in multi-criteria decision-making. An overview of a large number of results allows numerous analyzes of the application of this decision-making method, as well as an increase in the efficiency of the decision-making process itself. This makes it easier to analyze and consider their solutions, while at the same time it provides managers to use this method in deciding in easy way.

Keywords

• FAM4QS, software quality, software services