Adaptation of Hotel Establishments for Business Tourism in Poland

Abstract

This paper presents an overview of the issues related to the readiness of Polish hotel establishments to develop business tourism services. The main purpose is to evaluate the adaptability of hotel facilities to support business tourism in Poland. It presents the results of a survey, carried out amongst managers of selected hotels serving business customers across Poland. The results indicate that business tourism in Poland has development opportunities. However, for its effective utilisation, hotel establishments should develop their resources in terms of both quantity and quality.

Keywords

• business tourism
• hotel establishment
• offer