Assessing Factors Influencing Citizens’ Behavioral Intention towards Smart City Living

Abstract

The adoption and results achieved by “smart city” projects heavily rely on citizens’ acceptance and behavioral intention to embrace smart city living. Understanding the factors influencing citizens’ behavioral intention towards smart city living is crucial for the effective development and rollout of smart city initiatives. This research paper aims to assess the factors influencing citizens’ behavioral intention towards smart city living using quantitative research methods. Through a comprehensive literature review, an ideation structure was developed, integrating theoretical perspectives from the Technology Acceptance Model (TAM). The structure encompasses key variables such as perceived utility, convenience of use, engagement, trialability, observability, interoperability, willingness, and propensity to embrace smart city lifestyles. A quantitative methodological stance was employed to gather information from a statistically significant subset of citizens residing in urban areas in developed countries. A structured questionnaire, based on the theoretical framework, was formulated and distributed to the participants. Statistical analysis techniques, including structural equation modeling, were used for investigating connections between identified factors and citizens’ behavioral intention towards smart city living. Preliminary findings indicate that behavioral intention towards smart city living strongly depends on attitude and perceived usefulness. By addressing these factors, smart cities can foster greater citizen engagement, participation, and ultimately, the successful realization of smart city living.

Keywords

• intention
• behavior
• Technology Acceptance Model (TAM)
• urban
• techniques
• engagement