AISLE: A matchmaking tool for pairing SMEs with digital solutions

Abstract

Digitalisation is crucial for industries since it improves the efficiency of operations. Small and Medium-sized Enterprises face additional hurdles in their operations due to limited resources and weaker networks which necessitate digitalisation more to stay competitive. This study aids the digital transformation of SMEs through A matchmakIng tool for pairing SMEs with suitabLE digital solutions and their providers (AISLE). AISLE conducts a systematic mapping and matching of non-technical and technical requirements/functionalities needed by an SME for a digital solution. It involves a list of non-technical characteristics desired for each digital solution which is identified through semi-structured interviews with industry experts, and matching rules adopted from the literature. The AISLE tool was tested by an SME which demonstrated AISLE's effectiveness in identifying digital solutions in a practical and easy-to-use manner.

Keywords

• Digital transformation
• Digital solution
• SME
• Matchmaking tool
• Functional requirements