A study on effect of performing quality management system on organizational productivity

Abstract

The main purpose of article is to survey the effect of Quality Management System (QMS) on organization efficiency based on the concept of change management. The role of top organization management for QMS implementation and change management solutions to eliminate organization resistance are investigated. In this study, fourteen Deming’s principles are independent variables, organization productivity is dependent variable and the study examines six different hypotheses. Cronbach Alpha coefficient is calculated as 87.62%, which validates research questionnaire. The proposed study of this paper uses t-student to examine all six hypotheses in a case study from a firm named Aria Sanaat factory. The results of this study confirm that there are some positive effects on organizational management variables & establishing training and explanation courses & meetings.

Keywords

• Quality Management
• Quality Management
• System Productivity
• Change Management