In this introduction to the special issue of M@n@gement for the 30th anniversary of the AIMS, dedicated to complex societal problems, we examine issues of scale and non-scalability, inspired by Tsing’s work and recent calls for an ethics of care and responsiveness, thus highlighting the need to develop more care and relationality in the study of complex problems and grand challenges. This means questioning scale, recognizing the agency and value of human and nonhuman beings, prioritizing local knowledge, mutual respect, solidarity and coexistence.
